Privacy Policy

Last Update: May 24, 2018

At PostBeyond we take privacy seriously. An important part of that is ensuring that our customers understand the information we collect and how it is used and protected. The following Privacy Policy provides those details. Additionally, if you have any questions please reach out to us at: privacy@postbeyond.com. In the simplest of terms your data is not re-sold or provided to any external organizations.  The data collected is used to either provide the service to you or your organization, or internally to improve the service.  While you are granting PostBeyond the ability to post the items you share to your social networks when you connect your social accounts, this does not mean that your organization can therefore see all your other social network activities.  We only provide back the data that is a result of the post that you shared. As well, we do not store your user name and password for social networks you have allowed us to share posts on, you are simply granting us permission to share posts that you’ve decided to share.

This Privacy Policy covers the online site www.postbeyond.com, as well as all other related websites (the “Website”) plus the PostBeyond application (the “Application”) that are operated and administered by, or on behalf of PostBeyond Inc. (“PostBeyond“, “us“, “our“, or “we“).  The Website and the Application are collectively referred to as the “Services”. This Privacy Policy also covers specific programs and services that we may offer such as application forms, posting submission forms and other documents that we enter into with you which have legal and contractual effect. This Privacy Policy explains the type of information we collect, use and disclose and how we do so. PostBeyond is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Services, then you can be assured that it will only be used in accordance with this Privacy Policy.

PostBeyond may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you understand any changes. We will post notice of material changes via our Website or otherwise provide you with notice of such material changes.

 

What we collect

 

Information provided when registering for the PostBeyond Application

When you create or modify your PostBeyond account, you provide some personal information, such as your name, email, and password. By creating a PostBeyond account you acknowledge that this information is personal to you and allow others, including PostBeyond, to identify you and use your information.

 

Information provided when creating or sharing a posting

When you create or choose to share a posting through the Service, you provide certain information both to us and may also disclose certain information to those who may view the post(s) you share.  When you choose to share a posting through our services to your chosen social network, the information disclosed through such social network is subject to the terms and conditions (including privacy policies) of such social network.  As well, as an Individual User, when you choose to share a posting through your own social network, we may collect information (including your social network username and other information such as social media token).  Our system will automatically log data relating to your sharing of a post, including your IP address, browser, operating system, and other statistics (including but not limited to number and type of shares, re-posts, likes, favouritesand retweets).

 

Information provided when using the PostBeyond mobile application

If you use our mobile application or access our Services from your mobile device, you agree that we may collect information about you and your use of the Services, including without limitation, the brand and type of your device, your mobile carrier, your internet access provider, and your physical location.

 

Other information collected

In addition, we may collect the following information:

  • demographic information such as postal code, preferences and interests which may be collected from forms you decide to complete.
  • information you provide when requesting information or publications from us
  • information to help understand and categorize inquiries when you contact our customer support team
  • survey responses to help us improve our Services

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To provide you with the information you have requested.
  • To provide you with access to an account through which you may access the Services.
  • To authenticate social media accounts you wish to link to your PostBeyond account.
  • To track postings made through the Services.
  • To provide educational information to improve your use of the Services.
  • To provide product update information, technical notices, security alerts, and other administrative messages
  • To provide customer support related to the Services.
  • We may use the information to improve our products and services.
  • We may periodically send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Administrative Users responsible for the ongoing administration of your PostBeyond program may send you emails from time to time at their discretion.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the Services according to your interests
  • We may strip it of your personal information and use such anonymous information internally.
  • When you share a Posting through the Service, we may disclose your name and certain information about your social media account (including statistics on viewership, click rates and the number and type of re-sharing of such Posting) to an Administrative User for your PostBeyond program (typically your company that is running the program).

 

Disclosure of Information

In certain circumstances we may disclose the information you provide, including but not limited to the following:

  • We may utilize anonymized information to improve the product.
  • If required, we may disclose your personal information in the Application (but will not disclose details of your social networks):
    • to your organization
    • to persons for whom you have provided your consent (including through your chosen social networks);
    • as otherwise required by law.

 

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of PostBeyond, its suppliers, or other third parties, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.

 

Business Transfer

In the event we sell our business or assets or enter into other changes of ownership or other business transition, such as a merger or acquisition, in such case we may disclose the information noted here to a purchaser or other acquirers.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will make any legally-required disclosures of any breach of security, confidentiality, or integrity of your unencrypted electronically-stored personal data to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of government authorities, including to meet national security or law enforcement requirements or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

You should protect your user ID and password and not share it with anyone. If you believe your user ID and password have been compromised and you have trouble changing your user ID/password, please contact our technical support department (support@postbeyond.com).

 

Retention on Cancellation

When you have cancelled your account and/or unlinked a social media account, we delete your social media token and no longer have access to that social media account.  We may retain the Postings you have previously created and/or shared, including the text of such Posting and any statistical information we have collected related to such Posting.

 

How We Use Cookies on our Website

PostBeyond uses cookies to personalize content and ads, analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the customized features.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of PostBeyond’s website when you visit. This applies to the following domains: www.postbeyond.com and learn.postbeyond.com.

In order to improve our website experience, we may retain third-party service providers to operate this website and help us monitor, collect and analyze information regarding your interactions with this website and data you input. Cookies set by the website owner are called “first-party cookies.”  Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. like advertising and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

 

How We Use Cookies in our Application

We use cookies to improve your use of the Services by storing session tokens and user state information. This allows us to deliver you your preferred experience without having to request information from you which we already know. You can decline the use of cookies by setting your web browser to reject cookies however this may prevent you from taking full advantage of the Services.

 

Log Data

When you interact with the Services, it automatically records information that your browser sends whenever you visit a website or perform certain actions (“Log Data“). This Log Data may include information such as your computer’s Internet Protocol address, browser type, the webpage you were visiting before you interacted with our Services, your actions, and other statistics. We use this information to monitor and analyze use of the Services and for the Services’ technical administration, to increase our Services’ functionality and user-friendliness, and to better tailor it to our users’ needs. Such information may also be used to gather broad demographic information, such as country of origin and Internet Service Provider.

 

Links to Other Websites

Our Services may contain links to other websites of interest, and postings you create, or share may link to a website not owned or operated by PostBeyond. Once you have used these links to leave our Services, you should note that we do not have any control over those other environments. Therefore, we are not and cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question, including those relating to social networks you choose to utilize in creating or sharing a posting.

 

E-Mail Communications

By agreeing to download PostBeyond marketing materials, you agree to receive future relevant communications from PostBeyond. At any time, you may opt-out of receiving further communications by using the unsubscribe link located at the bottom of each email message. Once opted-out you will no longer receive PostBeyond marketing emails.

 

Access to Your Account

In order to assess and respond to the request you submit to our customer support team it might be necessary for us to access your account.

 

Transfer of Data Between Countries

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  Specifically, PostBeyond utilizes servers in the United States and Ireland.

 

Exemptions from Privacy Policy

Our Privacy Policy does not apply to any information that you send to PostBeyond by email or instant messaging programs as email and instant messaging programs are not recognized as secure communication forms. Additionally, our Privacy Policy does not apply to any information you include when you share a posting through our services to your chosen social network(s) due to the public nature of such postings.

 

Personal Information of Children

The PostBeyond service is not intended for or directed to children. Should we become aware of having collected personal information from a child we will delete that information from our system. Parents and guardians can contact us at privacy@postbeyond.com to inform us that their child’s personal information has been collected and request the deletion of that information.

 

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on our Website we will clearly state why the information is needed and how it will be used, and will explicitly ask for your consent to use the information you are providing
  • if you have previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at privacy@postbeyond.com

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you at any time. If you would like a copy of the information held on you or if you believe that any information we are holding on you is incorrect or incomplete, please contact us at privacy@postbeyond.com.

 

Your Acceptance of this Privacy Policy

This is our entire Privacy Policy and it supersedes any earlier version. You agree to it every time you use the Website and/or the Application.

From time to time we will update this Privacy Policy. Before we do so we will inform you by email or by placing a prominent notice on our Website. By continuing to use our Website and/or our Application you agree to be bound by such changes to this Privacy Policy. Your only remedy, if you do not accept the terms of this Privacy Policy, is to discontinue use of the Website and the Application.

If you have any questions about this Privacy Policy, please feel free to contact us anytime at privacy@postbeyond.com.