This is the first Forrester New Wave report which evaluates the emerging market for Sales Social Engagement Tools (SSET) and outlines eight vendors against current offering, strategy, market presence and details on how each vendor fulfills ten selected criteria.
The eight vendors were evaluated them based on 10 criteria (Integrations, Channels, Analytics & Insights, Content, Risk & Compliance, AI, Services, Product Vision, Product Road Map, and Category Vision). PostBeyond was named a Strong Performer and received a differentiated ranking in four criteria, including content, analytics and insights, integrations, and privacy, risk and compliance.
- Forrester’s evaluation and insight of 8 SSET Vendors
- The 10 different criteria used for SSET Vendors
- Why PostBeyond was named a Strong Performer