customer experience Archives - PostBeyond

Digital TransformationNews
June 30, 2016

Solving for X: How to Design an Awesome Customer Experience

There’s something ethereal about reading a hardcover book about digital experiences. On the one hand, I’m a sucker for nice cover art and dust jackets. On the other, I enjoy highlight, Ctrl+C, Ctrl+V when pulling my quotes. I couldn’t help but think that a book discussing living in the digital era should be read on a screen. But maybe that’s…
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Digital Transformation
June 13, 2016

5 Questions on Digital Transformation with Brian Solis

Back in April, we attended Social Media Marketing World in San Diego. Aside from the amazing food and beautiful scenery, we had the pleasure of taking in some really fantastic keynotes. One of our favourites, hands down, was Brian Solis. Brian Solis is a principal analyst at Altimeter Group, a Prophet company. He is also an award-winning author, prominent blogger/writer,…
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